Tell us as much or as little as you want. We believe you — from the first word.
Together we work out what's safe right now — for you and your children, if you have them.
Your pace, your choices — from safety planning to refuge, advocacy or counselling.
Support doesn't end at safety. We walk with you to independence — however long it takes.
If a friend, family member, colleague or neighbour may be experiencing abuse: believe them, don't push, and never confront the abuser. Call us for advice on how to help safely — you don't need their permission to ask us what to do.
Professionals and agencies: we provide information, advice, training and joined-up responses. Learn about our training →
No. Everything is confidential. The only exception is if a child or adult is in danger of serious harm — and even then, we tell you first wherever possible. We never confirm to anyone that you contacted us.
No. Calling us doesn't commit you to anything. Many people talk to us for months before making any decision — and some never leave. Your choices stay yours.
Abuse isn't only physical. Controlling money, isolating you from family, constant criticism, threats, and pressure are abuse too. If something feels wrong, that's reason enough to call.
Nothing, ever. Every service — phone support, counselling, group work, advocacy — is completely free, for everyone.